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The Marketing Strategy of Rapido: India’s Leading Bike-Taxi Service

by Don Chacko

Established in 2015, Rapido has rapidly become India’s leading bike-taxi service, offering affordable and efficient urban transportation solutions. Its marketing strategy blends traditional and digital approaches, tailored to meet the unique demands of the Indian market.

Influencer Collaborations

Rapido partners with social media influencers on platforms like Instagram and YouTube to enhance brand visibility. These collaborations help Rapido connect with younger, tech-savvy audiences, building brand awareness and credibility. 

Outdoor Advertising

In high-traffic urban areas, Rapido employs billboards and posters to increase brand visibility. This traditional advertising approach complements digital campaigns by reaching potential users offline.

Social Media Engagement

Maintaining an active presence on platforms like Facebook, Twitter, and Instagram, Rapido shares updates, promotions, and engages with users. This engagement fosters a loyal community and encourages customers to share positive experiences. 

Referral Programs

Rapido’s referral programs incentivize users to invite friends to the platform by offering free rides or discounts. This word-of-mouth strategy has helped Rapido expand its user base organically. 

Localized Marketing

Understanding the diversity of the Indian market, Rapido tailors its marketing efforts to regional preferences. This includes vernacular campaigns and city-specific offers, enhancing relatability and appeal across different regions.

Emphasis on Affordability and Convenience

By focusing on cost-effective solutions and user-friendly services, Rapido positions itself as a preferred choice for daily commuters seeking affordable and efficient transportation options.

Through this multifaceted marketing strategy, Rapido has successfully established a strong brand presence in India’s ride-hailing market, continually attracting and retaining a growing user base.

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